Short book about Appreciative Inquiry (AI). AI is a method that involves analysing a situation from a deliberately positive perspective. This positive mindset at a co-operation level can be useful to increase staff motivation and moral, help establish novel ideas and make best use of resource. The main example it gives is British Airways adopting AI and obtaining some benefits.
On another note, previously I had heard of AI when applying for a grant that encouraged using it. At the interview stage I successfully got through with a very limited knowledge of AI. Now having read a full (albeit small) book realise that my understanding is pretty much the same now as it was then, there isn’t much to know about it about AI!