Process Redesign for Health Care Using Lean Thinking: A Guide for Improving Patient Flow and the Quality and Safety of Care by David I Ben-Tovin

How Professors Think: Inside the Curious World of Academic Judgment by Michele Lamont

What the Luck?: The Surprising Role of Chance in Our Everyday Lives by Gary Smith

“They Say / I Say”: The Moves That Matter in Academic Writing by Cathy Birkenstein and Gerald Graff

Qualitative Research: A Guide to Design and Implementation by Sharan B. Merriam