Get Anyone to Forgive You for Anything The Proven Step by Step Method to Winning Apology by David J. Lieberman
The Power of Nice: How to Conquer the Business World with Kindness by Linda Kaplan Thaler and Robin Koval
The Fine Art of Small Talk: How to Start a Conversation, Keep It Going, Build Networking Skills and Leave a Positive Impression! By Debra Fine
How to Deal with Difficult People: Smart Tactics for Overcoming the Problem People in Your Life by Gill Hasson
The Art of Witty Banter: Be Clever, Be Quick, Be Interesting – Create Captivating Conversation by Patrick King