Crucial Accountability: How to Hold Others Accountable for Violated Expectations,. Broken Promises or Bad Behavior by K Patterson et al
Art Of Manipulation: How To Get What You Want Out Of People In Business, In Your Personal Life, And In Your Love Life by R.B. Sparkman
Dealing with People You Can’t Stand: How to Bring Out the Best in People at Their Worst by Rick Brinkman and Rick Kirschner
