Enjoyed this one about leadership. Explains how to lead a tribe which is a small or large group that is connected with a common purpose. Make sure the tribe communicates effectively and then it will have the potential to provide influence and instigate change.
How to Deal with Difficult People: Smart Tactics for Overcoming the Problem People in Your Life by Gill Hasson
Some people know exactly how to be difficult. They’re the people who bring you down with their negativity, criticism or anger. They refuse to cooperate.